We are committed to serving you and welcome your feedback, which will assist us in meeting your needs. Your suggestions and comments may be placed in the suggestion boxes, conveniently located in our reception areas.

If you are dissatisfied with the service provided, please inform the attending officer immediately. If further redress is required, your complaint should be lodged with the supervisor or manager in charge of that unit.

If you are still dissatisfied, you should lodge a complaint with the relevant Deputy Financial Secretary and a response will be made within fifteen (15) working days. In the event that we cannot respond within that time, we will update you on our progress.

If the matter remains unresolved, your complaint may be sent in writing to the following in the order outlined:

The Financial Secretary
Ministry of Finance & the Public Service
30 National Heroes Circle
Kingston 4
Tel.: (876) 922-8600-9; Fax: (876) 922-7097
E-mail: finsec@mof.gov.jm

The Honourable Minister of Finance & the Public Service
Ministry of Finance & the Public Service
30 National Heroes Circle
Kingston 4
Tel.: (876) 922-8600-9; Fax: (876) 922-7097
E-mail: hmf@mof.gov.jm

Principal Director
Standards Monitoring and Evaluation
Public Sector Reform Unit
Cabinet Office
2a Devon Road
Kingston 6
Tel.: (876) 920-4765/929-1423; Fax (876) 929-6676
E-mail: dwight.uylett@cabinet.gov.jm;

The Public Defender
78 Harbour Street
Kingston
Tel.: (876) 922-7089-9; Fax: (876) 922-9830
E-mail: publicdefender@mail.infochan.com
Website: www.opd.gov.jm