We expect you, our valued customers to:
- Conduct yourselves in a polite and courteous manner when visiting or calling our offices.Citizens Charter Logo
- Adhere to the rules and regulations when visiting our offices
- Provide timely and proper documentation where necessary.
- Promptly advise us if you are dissatisfied with the service provided.
- Offer comments and suggestions for improved service.
- Respond to customer surveys on the quality of our service.