Government of Jamaica
Customer Service Focus is one of the tenets of the Ministry’s cornerstone for the strategic direction for the next 5 years. The Ministry of Finance and the Public Service has invested in technology and the personnel to ensure that the customer’s experience is optimal.
As a part of the MOFPS’ commitment to Service Excellence, MOFPS At Your Service will showcase the main services offered by the Ministry in one place giving customers the opportunity to experience and give immediate feedback.
Customer Service Branch
Ministry of Finance and the Public Service
For further information please visit https://mof.gov.jm/faqs/
The Access to Information Act was passed in June, 2002. It gives citizens and other persons a general legal right of access to official government documents which would otherwise be inaccessible. By recognising and upholding this right, the Act aims to reinforce fundamental democratic principles vital to:
To apply for access to official documents under the Act, complete the application form below or write a letter requesting the information desired. Be as specific as possible in the Application i.e. Describe the subject matter of the records and, if known, indicate the dates of the records, the places where they originated, and the names of the originating persons or offices.
Applications may also be made by email, telephone or fax. In completing this form, you may:
Where an official document containing personal information about you is incomplete, incorrect, out of date or misleading, and is used or is available for use by a government entity for administrative purposes, this application form may be used to have the document amended or annotated.
The application must specify the basis for making the claim and the nature of the amendment or annotation which you require.
Where an annotation is required, you must include, along with the Application, a statement specifying the correction which you feel needs to be made. You will, in most cases, be required to provide verification of the truth of the matters contained in this type of application. You may also be asked to provide relevant identification.
In completing this form, you may:
November 29, 2016
September 15, 2016
August 11, 2016
July 5, 2016