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Government of Jamaica

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Government of Jamaica

Customer Service Week Planned Activities 2021

The News Desk
The News Desk

MOFPS

Customer Service Week Planned Activities 2021

The planned activities for the period spanning September 20, 2021 through to October 8, 2021 appear below.

 

Date

Activities

Description of Event

Expected Participant

September 20,

2021 – October

1, 2021

Public Sector Front Office Decoration Competition

The competition will be open from September 20, 2021 to October 1, 2021.

Public Sector

 

 

CSW & Competition colours are Blue, White, and Yellow.

 

 

 

Competition judging criteria – creativity, neatness, décor, banner (theme), balloons etc.

 

October 3, 2021

CSW online Church Service at Webster Memorial United Church

Link for the Church Service will be shared with the Ministry.

Public Sector & Private Sector

October 4, 2021

Opening Ceremony & Panel Discussion

Panel Discussion: Let’s Talk Service

Topic for Discussion:

“Living our Vision: The Journey of Service Culture Transformation in Ministries.”

Public Sector

 

 

Compilation video with messages from the Ministry’s key personnel (e.g., The Honourable Prime Minister, Ministers, Permanent Secretaries, Senior Managers etc.) on “How We Do Service Here”. The guidelines for creating video content will be shared.

 

October 5, 2021

JaCSA & OoC Service Excellence Digital Conference – Day 1

Link for the Conferences will be shared with the Ministry.

Public Sector & Private Sector

October 6, 2021

JaCSA & OoC Service Excellence Digital Conference – Day 2

October 7, 2021

Ministry Customer Appreciation Day & Wear Your CSW Colours

CSW Colours – Blue, White, and Yellow.

Public Sector

October 8, 2021

Closing Ceremony & Announcement of Winner for the Best Decorated Front Office

 

 

Public Sector

 

Graphic above. Click to zoom in, or for a larger image.

For further information contact:

Communication & Public Relations Branch
Ministry of Finance and the Public Service
30 National Heroes Circle, Kingston 4
Tel: (876) 932-4656 / 4660 / 4655
Email: shelly-ann.weeks@mof.gov.jm / daniel.passley@mof.gov.jm
Contact: Elaine Oxamendi Vicet / Daniel Passley

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