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Government of Jamaica

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Government of Jamaica

Driven by Service Excellence

Service Excellence is the cornerstone for the transformation of the Ministry. The new Strategic Road Map of the Ministry streamlines services to create a more efficient service delivery using reliable data. The Driven by Service Excellence campaign will streamline MOFPS services around five (5) pillars: Technology-Driven solutions, a Motivated Workforce, Efficiency in Service Delivery, Customer Service Focus and Evidence-based Policy Programmes which all aim to create a clear roadmap that is driven by service excellence.

WHAT'S IN IT FOR ME?

The ‘What’s In It For Me?’ feature by the Ministry of Finance and the Public Service intends to highlight aspects of the Driven by Service Excellence strategic plan and will be published Wednesdays in the Jamaica Gleaner and the Jamaica Observer from July to September.

MOTIVATED WORKFORCE

Published on July 5, 2023

TECHNOLOGY-DRIVEN SOLUTIONS

Published on August 2, 2023

EVIDENCE-BASED POLICIES AND PROGRAMMES

Published on August 30, 2023

REVOLUTIONARY COMPENSATION SYSTEM IN TIME FOR JAMAICA’S DIAMOND JUBILEE

Published on August 3, 2022

TOTAL COMPENSATION: A WIN-WIN

Published on August 17, 2022

TIME FOR THE NEW PUBLIC SECTOR COMPENSATION SYSTEM

Published on July 27, 2022

CONSISTENCY AND COLLABORATION

Published on August 10, 2022

EFFICIENCY IN SERVICE DELIVERY

Published on July 19, 2023

CUSTOMER SERVICE FOCUS

Published on August 16, 2023

Overview

The Driven by Service Excellence Campaign outlines the Ministry of Finance and the Public Service’s strategic direction for the next 5 years. The Ministry has invested in the technology, expertise and policies to ensure that the customer remains at the center of our service.  

Check out the latest edition of

MOFPS Insider

The MOFPS Insider is the Ministry’s quarterly publication that highlights major projects from the previous quarter.  

Get in Touch

Corporate Communications and PR Branch
Ministry of Finance & the Public Service

  • Office

    30 National Heroes Circle, Kingston 4

  • Email Us

    commprevents@mof.gov.jm

  • Phone

    +1 (876) 922-8600

For further information please visit https://mof.gov.jm/faqs/

DO YOU HAVE ANY FEEDBACK OR QUERIES?

Contact Us

Our Value

Outlined Aims

The Access to Information Act was passed in June, 2002. It gives citizens and other persons a general legal right of access to official government documents which would otherwise be inaccessible. By recognising and upholding this right, the Act aims to reinforce fundamental democratic principles vital to:

  • improved , more transparent government;
  • greater accountability of government to its people;
  • increased public influence on and participation in national decision making; and
  • informed knowledge of the functioning of government.

Mission

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The Access to Information Application

To apply for access to official documents under the Act, complete the application form below or write a letter requesting the information desired. Be as specific as possible in the Application i.e. Describe the subject matter of the records and, if known, indicate the dates of the records, the places where they originated, and the names of the originating persons or offices.

Applications may also be made by email, telephone or fax. In completing this form, you may:

  1. Fill in the form on-screen and then print it for submission to the responsible ATI office;

  2. or print the form and fill in the fields by hand for submission to the responsible ATI office.

Amendments/Annotations of Personal Records

Where an official document containing personal information about you is incomplete, incorrect, out of date or misleading, and is used or is available for use by a government entity for administrative purposes, this application form may be used to have the document amended or annotated.

The application must specify the basis for making the claim and the nature of the amendment or annotation which you require.

Where an annotation is required, you must include, along with the Application, a statement specifying the correction which you feel needs to be made. You will, in most cases, be required to provide verification of the truth of the matters contained in this type of application. You may also be asked to provide relevant identification.

In completing this form, you may:

  1. Fill in the form on-screen and then print it for submission to the responsible ATI office;

  2. or print the form and fill in the fields by hand for submission to the responsible ATI office.

Resources

Public Authority Information

Useful Sources

Public Authority Information

Statement of Organization and Functions of Public Authority

General Information on Public Authority

Public Interest Defined

The Public Authorities Order

The Appointed Day Notice

The Appeal Tribunal and Secretariat

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placeholder – General Information on Public Authority

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Useful Sources

List of ATI Requests (Jan. 2004 to Sept. 2016)

Joint Select Committee to Review the ATI Act

Related Statutes

Presentations

Service Costs

ATI Tips

List of ATI Requests (Jan. 2004 to Sept. 2016)

Joint Select Committee to Review the ATI Act

Related Statutes

Presentations

Service Costs

ATI Tips

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Related Statutes

The Access to Information Act 2002

An Act to Amend the Access to Information Act (2003)

The Access to Information Regulations (2003)

Access to Information Presentations

The Access to Information Act (2002) Towards a culture of openness

Inside the Access to Information Appeal Process

Refining Requests: Facilitating Better Responsiveness to ATI Applications

Access to Information Tips

ATI Tip - November 2016

November 29, 2016

ATI Tip - September 2016

September 15, 2016

ATI Tip - August 2016

August 11, 2016

ATI Tip - July 2016

July 5, 2016

ATI Tip - November 2016

ATI Tip - September 2016

ATI Tip - August 2016

ATI Tip - July 2016

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